Privacy Policy
At Sera Jewels, safeguarding your personal information and privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.
Information We Collect
When you interact with us, we may collect:
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Your name
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Email address
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Billing and shipping addresses
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Phone number
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Payment details (securely processed via trusted third-party providers)1
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Your purchase history
How We Use Your Information
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Process and fulfill your orders efficiently
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Communicate with you regarding your orders and provide dedicated customer support
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Send you relevant updates, exclusive offers, and promotions (only if you've opted in)
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Continuously improve our website and enhance your overall shopping experience
Data Sharing & Security
We assure you that we do not sell, trade, or share your personal information with third parties, except with trusted service providers essential for operating our website (like payment processors and shipping partners), or when legally required to protect our rights. For enhanced security, we do not store any financial information directly on our servers. All payment details you provide are directly transmitted to our payment gateway and securely sent to respective bank servers using industry-standard SSL (Secure Socket Layer) encryption. Our third-party payment processor is bound by a non-disclosure agreement, ensuring the confidentiality of your personal information. We do not collect any Sensitive Personal Data or Information (SPDI).
Your Privacy Rights and Security
Sera Jewels takes your privacy seriously and employs secure methods for processing and storing your data. While we strive for absolute security, please note that no internet transmission method can be guaranteed 100% secure.
You have the right to:
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Access, update, or request deletion of your personal information by contacting us directly.
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Opt-out of receiving promotional emails by using the "unsubscribe" link in our communications
Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of our website will indicate your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to us at:
Email: shailybagaria@gmail.com